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Surrey Hill Condominium
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SURREY HILL CONDOMINIUM
Surrey Hill Way
Henrietta, NY 14623
Property Manager for Surrey Hill Codominium: David Hillestad
Governance: The affairs of the Condominium are managed by the Board of Managers, which consists of five homeowners elected by the members of the Condominium. At the annual meeting of the Condominium, scheduled in May each year, Board members are elected for staggered three-year terms. Homeowners are encouraged to take an interest in, and become actively involved in the affairs of your Condominium. Any homeowner who is interested in serving on the Board of Managers may contact our office or any Board member for more information.
Monthly Assessment Payments: Assessment payments for Surrey Hill Condominium are due on the first day of each month. A late charge of $10.00 is incurred for any assessment received after the tenth day of the month, and there is a $25.00 charge for any personal check returned to us by your bank for insufficient funds or any other reason. To facilitate your monthly payments, assessment payment envelopes are provided before each fiscal year, which begins October 1st. As a convenient alternative, homeowners may instruct their bank to automatically send a check to Realty Performance Group for their assessment on the first of each month.
Maintenance Service: The Condominium is responsible for all maintenance and repairs to the common areas of the property, including the grounds, the sidewalks, and the driveways/parking areas/roadways, as well as the exterior surfaces of the buildings (except doors, windows, exterior light fixtures, and patios). Routine maintenance requests may either be called into our management office at 225-7440 or you may submit the online Maintenance Request Form. Emergencies should be called into our office. Any major disturbance or incident necessitating the police or fire department should first be called into the 911 emergency network and then to our office number. Although maintenance to the interior of your home is your responsibility, Realty Performance Group also offers direct maintenance service to individual homeowners within your unit if you need it (at an hourly charge to the homeowner).
Insurance: The Condominium's master insurance policy covers property losses for the structure of the homes and liability coverage for the common elements of the property. The current insurance carrier is Greater New York Mutual Insurance Company and the Condominium’s agent is Paris Kirwan Associates. If you or your mortgagee needs a certificate of insurance, please contact Paris Kirwan Associates directly at 585-473-8000. It is important for you to obtain a separate insurance policy (form HO-6 all risk) for the interior and contents of your home and to provide liability coverage for the interior of your unit. You should also purchase improvements and betterments coverage to the extent that your home has upgrades or improvements which were not originally offered by the sponsor of Surrey Hill Condominium. In addition, you should purchase water back-up insurance in case there is a problem with a basement sump pump that results in damage.
Rubbish Removal: Rubbish removal service, including recyclables, is provided by Heberle Disposal Service. The pick-up day for Surrey Hill is Monday, except weeks in which there is a national holiday on Monday, in which case the pick-up day is shifted to Tuesday. Your rubbish must be in appropriate containers. Heberle Disposal should provide the recyclables bins to homeowners if needed. Trash and recyclables are picked up from your patio area (out of view from the street). We suggest that you put your name or unit number on all containers. If you have a complaint regarding the refuse removal service or a question regarding items that can be included, if you need recyclables bins, or if you have bulk items that you would like to dispose of, please call Heberle Disposal directly at 458-8600. If a problem persists, please contact our office during regular business hours.
Landscaping: Lawns are mowed and trimmed on a weekly basis during the growing season. Mowing day is Wednesday, weather permitting. Other landscaping services include spring and fall cleanups, landscape beds edging and mulching in the spring, periodic weeding of the landscape beds, and shrub pruning twice each season (usually scheduled in late June and late August). In addition, there is a three application lawn fertilization program (including appropriate weed and insect control), and a four treatment program for shrubs and trees (including disease and insect control on an as needed basis). The schedule for these lawn and shrub/tree treatments vary from season to season, depending on the weather and the condition of the lawn and plants. Watering is not a budgeted item. Therefore, your assistance watering during hot, dry periods would be greatly appreciated. It is extremely helpful to water in any granular lawn fertilizers, but please do not do so until at least twenty-four hours after the application. The best time to water is during the early morning or evening hours..
Alterations or Additions: No alteration or addition may be made to the common areas or the exterior of the building or grounds without the prior written consent of the Surrey Hill Condominium Board of Managers or its duly appointed Architectural Review Committee. You may use the online Variance Request Form, or variance request forms may be obtained by contacting our office at 225-7440.