Hickory Hollow Homeowners Association

Hickory Hollow Homeowners Association
Glenn Haven & Winter Ridge
Spencerport, NY 14559

Property Manager: Robert Marvin, RPA, FMA
Assistant Property Manager: Julie McDonald

Governance: The affairs of the association are managed by the Board of Directors, which consists of five homeowners elected by the members of the association. At the annual meeting of the association, which is scheduled in May each year, Board members are elected for staggered five-year terms. Homeowners are encouraged to take an interest in, and become actively involved in the affairs of your association. Any homeowner who is interested in serving on the Board of Directors may contact our office or any Board member for more information.

Monthly Assessment Payments: Assessment payments for Hickory Hollow Homeowners Association are due on the first day of each month. A late charge of $10.00 is incurred for any assessment received after the tenth day of the month, and there is a $25.00 charge for any personal check returned to us by your bank for insufficient funds or any other reason. To facilitate your monthly payments, assessment payment envelopes are provided before each fiscal year, which begins January 1st.

Maintenance Service: The Association is responsible for the maintenance and repairs to the common areas of the property, including the grounds (except landscaping installed by the individual homeowner), the sidewalks, and the driveways, as well as the exterior surfaces of the buildings (except windows), unless due to the negligence of the homeowner. There are special procedures for repairs necessitated by wind, rain, snow, ice, or other acts of God that exceed $250 in cost (please refer to the Resident Handbook for more details). Routine maintenance requests may either be called into our management office at 225-7440 or you may Submit a Maintenance Request Form. Emergencies should be called into our office. Any major disturbance or incident necessitating the police or fire department should first be called into the 911 emergency network and then to our office number. Although maintenance to the interior of your home is your responsibility, Realty Performance Group also offers direct maintenance service to individual homeowners within your unit if you need it (at an hourly charge to the homeowner).

Insurance: The association's insurance policy only provides liability coverage for the Association and its Board of Directors. It does not cover your home, your personal property, or provide any liability coverage for individual homeowners. Therefore, you must obtain your own insurance coverage.

Rubbish Removal: Rubbish removal service, including recyclables, is provided by Suburban Disposal. The pick-up day for Hickory Hollow is Friday, except weeks in which there is a national holiday, in which case the pick-up day is shifted to Saturday. Your rubbish must be in appropriate containers. Suburban Disposal provides the recyclables bins to homeowners if needed. Trash and recyclables must be set out at the end of your driveway not earlier than 7:00 PM the night before pick-up or not later than 7:00 AM on pick up day in order to guarantee pick up. All trash containers and recyclables boxes must be returned to your garage no later than 7:00 PM on the pick-up day. We suggest that you put your name or unit number on all containers. If you have a complaint regarding the refuse removal service or a question regarding items that can be included, if you need recyclables bins, or if you have bulk items that you would like to dispose of, please call Suburban Disposal directly at 352-3900. If a problem persists, please contact our office during regular business hours.

Landscaping: Lawns are mowed and trimmed on a weekly basis during the growing season. Mowing day is Thursday, weather permitting.  Other landscaping services include spring and fall cleanups, landscape beds edging and mulching in the spring, periodic weeding of the landscape beds, and shrub pruning twice each season (usually scheduled in late June and late August).  In addition, there is a four application lawn fertilization program (including appropriate weed and insect control), and a four treatment program for shrubs and trees (including disease and insect control on an as needed basis).  The schedule for these lawn and shrub/tree treatments vary from season to season, depending on the weather and the conditions of the lawn and plants.  Watering is not a budgeted item.  Therefore, your assistance watering during hot, dry periods would be greatly appreciated.  It is extremely helpful to water in any granular lawn fertilizers, but please do not do so until at least twenty-four hours after the application.  The best time to water is during the early morning or evening hours.

Alterations or Additions: No alteration or addition may be made to the common areas or the exterior of the building or grounds without the prior written consent of the Hickory Hollow Homeowners Association Board of Directors or its duly appointed Architectural Review Committee. You may Submit a Variance Request Form, or variance request forms may be obtained by contacting our office at 225-7440.