About Us

Robert F. Marvin RPA, FMA, President

President, has more than 28 years of successful leadership and management experience in real estate development, construction, and property management. Before forming RFM Services in 2005 with Nick Harris, Marvin held management positions at the Widewaters Group, Grubb & Ellis Real Estate Services, and Rochester Management. While at Grubb & Ellis, he played a major role in the construction and management of Bausch & Lomb’s state of the art world headquarters in downtown Rochester. Marvin’s background includes extensive experience in the skilled trades, and he is a master electrician and is licensed in backflow prevention. He is currently working towards obtaining his Bachelors Degree in Business Management and has earned the Real Property Administrator and the Facilities Management Administrator designations from BOMI International. Marvin is also a licensed New York state real estate broker.


Nicholas J. Harris, Jr CPM, PCAM, Vice President

Nicholas has been in the property management business for over 25 years. Prior to forming RFM Services, Harris was a portfolio manager for over six years with the Cabot Group, managing thirteen community associations totaling 1,500 units. In 1998, he joined the Widewaters Group where he was responsible for managing all aspects of a portfolio encompassing 1.7 million square feet of class A office space and prime retail space. Harris has earned the prestigious CPM (Certified Property Manager) designation of the Institute of Real Estate Management (IREM), as well as the PCAM (Professional Community Association Manager) of the Community Associations Institute (CAI). He currently serves as Regional Vice President of IREM responsible for Chapters in New York, New Jersey, Delaware and Pennsylvania. He earned his bachelor’s degree in accounting at the Rochester Institute of Technology and is a licensed New York State real estate broker.


Chad T Fetterman CMCA, AMS, Vice President and Secretary

Chad has more than 14 years of experience in the property management field as a multi-site manager of condominiums and homeowners associations. He has been awarded the CMCA (Certified Manager of Community Associations) designation of the National Board of Certification of Community Association Managers (NBC-CAM). Fetterman was previously employed as a landscape maintenance foreman, where he gained extensive knowledge on plant identification, proper pruning techniques, and identification and treatment of plant insects and diseases, experience which has proven very valuable to Realty Performance Group customers. He has also worked on large renovation projects for residential and commercial properties. He studied Architectural Technology at Pennsylvania College of Technology, a branch campus of Penn State University


Carolyn M. Blanchard Vice President and Treasurer

Carolyn has been with Realty Performance Group for more than 20 years, and oversees all bookkeeping and office functions and staffing. She has extensive experience in all aspects of the bookkeeping and clerical functions required in community association management and does an excellent job managing our office staff. Prior to joining Realty Performance Group, she was club manager for a large community association in the Rochester area.


Catherine Barnum MBA, RPA, Property Manager

Catherine has over 13 years of successful leadership and management experience in property management. Catherine was Property Manager at Finger Lakes College Suites student housing and Park Point at RIT. Catherine also worked as a community manager for Mark VI construction. Catherine also held a position in the Facilities Department with ESL Federal Credit Union. She is a licensed New York State real estate agent who received her MBA (Masters in Business Administration) from the University of Phoenix and her BA (Bachelors of Art) from SUNY Geneseo. Catherine has earned the RPA (Real Property Administrator) designation from BOMI International. Catherine has extensive experience in customer service and mediation training.


Michelle Stark CMCA, AMS, Property Manager

Michelle has been in the Property Management field for over 9 years primarily in Private Student Housing at Finger Lakes College Suites, Brockport College Suites and also Mixed-Use Facilities at Park Point at RIT. Prior to the inaugural opening of Park Point at RIT, Michelle had an integral part in establishing the 100% leased rate for over 900 beds. Michelle has earned the CMCA (Certified Manager of Community Associations) and AMS (Association Management Specialist) designations. Before her career in Property Management, Michelle was an Adjunct Professor at Finger Lakes Community College. Michelle is a native of Western New York, spending most of her life in the Rochester area. Her undergraduate studies were completed at SUNY Brockport where she also earned her Masters of Education.


David P. Hillestad CMCA, Property Manager

David has over 7 years experience as a multi-site manager of Condominium and Homeowners Associations, plus 19 years as Director of Building and Grounds for two upscale Child Development Centers in the Rochester, New York area. In addition to his hands on experience, David has earned a BS degree education, his NYS Insurance Agents License in Property and Casualty, and is certified in playground design and inspection by the National Parks and Recreation Department.


Julie McDonald Assistant Property Manager

Julie has been in the property management field for over 11 years primarily in Private Student Housing at Finger Lakes College Suites as the on-site Property Management. Julie specialized in leasing and resident retention, often maintaining 100% occupancy rate each semester for over 350 beds in the two years she spent at Finger Lakes College Suites. Prior to student housing she worked for The Widewaters Group as the administrative assistant for over 1.7 million square feet of Class A office and retail space. Julie is a native of Western New York and has received her Masters in education from St. John Fisher College.


Korie Terry CMCA, Assistant Property Manager

Korie joined Realty Performance Group in June, 2014 adding expert level customer service to our front office staff. She began as an administrative assistant where her years of customer service experience at Verizon Wireless allowed her to quickly gain knowledge in the property management field. Korie’s combined knowledge, experience, and want to learn allowed her to naturally progress to an Assistant Property Manager at Realty Performance Group. Korie is a native of Western New York, has spent most of her life in the Rochester area and earned her BS in Education from SUNY Oswego. Korie volunteers her time as the Community Outreach Director to the Rochester chapter of Team RWB, a veterans outreach group, where she coordinates community service initiatives.


John Standing Construction and Maintenance Manager

John has over 14 years experience in the property management and construction fields. He has worked in student housing, facilities operations, condominiums and home owners association. His extensive experience in the trades for several new builds allows him to address issues of a more technical nature which reduce the number of outside vendors needed to perform services for our clients.